Returns & Exchanges
At Vella Bioscience, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in the original packaging, ensuring all designer tags and hygiene seals remain intact and untampered with.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing